Ah, all of my woe of last week took an unexpected turn today. Over the weekend some things occurred that I can't get into here, but suffice to say, got me doubting everything that I was thinking, everything that I was doing. I was extremely worried that things were going to become a disaster, sooner rather than later. However, after today, at least on the work front, things are going to be OK. Actually, I think that things may end up being better than OK.
I talked to my uber-calm, almost grandfatherly manager on Friday when I was so wound up about it all that I was nearly shaking, and again today, and we've hit upon a solution that I think will work.
One of our main issues is that while we have one position in our support staff, the qualifications by those that have it are all over the board. Part of the problem is that the requirements to become a certified paralegal vary widely by state. Since we have sites in four states, four sets of rules, four widely varying qualifications. Which can cause some serious strife among the ranks. For example, in one state, a two-year associates degree is required. In another, a six week on line course is good enough. Cue the in-fighting and general sniping. I hate how women can treat each other sometimes. Hell, who needs the stereotypical white male to screw us over? We have ourselves.
But I digress. Soooo, Manager B and I were talking about the disparity, and what we could do to try to end it and the revolving door that appears to have been installed at the site that I currently oversee. While our HR has been remarkably supportive, they really don't get what we do, that we are specialists among specialists. For example, it seems like no one was aware that the ABA has for all intents and purposes, an accreditation program for all paralegal courses. That approval also has some base educational requirements. So, pending HR's blessing, we now have a uniform baseline that we can have everyone adhere to. Why this wasn't picked up ages ago mystifies me, but it is what it is. This should make life easier going forward, but may pose some problems for those that are in the position, but don't have the education to back it up. We currently have a tuition reimbursement freeze going on, but Manager B has no intentions of grandfathering anyone in. This may cause more problems short term, but in the end, will be better for us long run.
If you've survived this long, thank you. Basically, there has been a silver lining to this entire mess with Superstar leaving. We may end up better for it, which is more that one can usually ask for when losing a good employee. It helped to shore up the confidence that got pretty beat up when she gave her notice. I tend to be highly self-critical, and I spent most of the weekend beating myself up. Did I do the best that I could have from a managerial standpoint? No, but I didn't completely screw up either. Was I deluded to think that I have the chops for this job? No.
Overall, a day that I had been dreading and almost worked myself into another migraine over ended up being a good and positive step forward. Now we need to talk about that "temporary" pay cut.....